In order for usersto be able to use the integration panel, they require access to the "E-mail integration panel" module. If you do not change it, it will not be possible to log into CRM and the user will only see the login page despite entering access data. You must permit cookies from other websites on the Outlook Web App page.īy default, the browser blocks unwanted scripts from additional websites. Permission to access cookies (only the web version of Outlook Web App) Please follow the instructions from the link above for proper installation.
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Installation instructions are available at changes the cookie "SameSite" to "None"ī. Installation of the add-in extension in Outlook.disables HttpOnly in cookie (in order not to log in every time the integration panel is launched).allows loading of external web scripts (, ).The following parameters will be changed:
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When the "Requires intervention" button appears in the Marketplace, go to the "Integration" tab, click "Activate", enter the required data, and download the installation file.ĭuring activation, the system will be configured for integration with Outlook.
![activate ceptara add ins outlook 2010 activate ceptara add ins outlook 2010](https://identillect.zendesk.com/hc/article_attachments/115015701828/05.png)
Old versions still support the "Internet Explorer" engine, for which the CRM system will not work 100% properly.Īfter the purchase, you need to activate the add-in. Verify the Outlook version, because the add-in is based on a web browser engine. The add-in works with any e-mail server and does not require a connection to an Exchange server or Microsoft 365. The add-in suports the following Outlook application types: Requirements a. The add-in requires the CRM system to work with a valid SSL certificate. Self Signed Certificates are not accepted.